Contact Us

Visit our primary care location page to view locations that are close to you and make an appointment.

Our Locations

We offer a range of care in Delaware, Florida, New Jersey and Pennsylvania. Call us at one of our four main locations, or use the buttons above to find the location or doctor closest to you.

Nemours Children’s Hospital, Delaware

1600 Rockland Rd., Wilmington, DE 19803

(302) 651-4000

Nemours Children’s Hospital, Florida

6535 Nemours Pkwy., Orlando, FL 32827

(407) 567-4000

Nemours Children's Health, Jacksonville

807 Children's Way, Jacksonville, FL 32207

(904) 697-3600

Nemours Children's Health, Pensacola

8331 N. Davis Hwy., Pensacola, FL 32514

(850) 505-4700

Billing, Insurance & Financial Assistance

Billing and Insurance Questions

Customer Service: (866) 390-3610

Hours: Monday–Friday, 8 a.m. to 4 p.m. EST

Financial Assistance

We know it can be hard to handle your child’s health care finances. At Nemours Children's, our financial associates are highly trained and committed to providing as much assistance as possible.

Requesting Medical Records

To obtain medical records for services provided by Nemours or to receive copies of an X-ray, please print and complete the Authorization to Release Form. You can return the form by:

Fax: (302) 651-4480
Email: patientrecords@nemours.org

Authorization to Release Form English | Spanish | Haitian Creole

Nemours Headquarters

10140 Centurion Parkway North
Jacksonville, FL 32256

Patient & Visitor Feedback

Nemours welcomes feedback — complaints and compliments — from our patients, families and visitors. Your comments help us deliver exceptional care. Our patient relations team is here during normal business hours to respond to your feedback.

Patient & Visitor Feedback

  1. Delaware
  2. Florida

Delaware Valley Patient Relations Team

Fax: (302) 651-4699

Florida Patient Relations Teams

Orlando

We value your feedback. Please use this form to submit your feedback online.

Valoramos tu opinión. Por favor usa este formulario para enviar tu opinión en línea.

Jacksonville

Pensacola

Compliance

The purpose of the Nemours Compliance Office is to protect the mission of Nemours, our patients and families, and Nemours associates from wrongdoing and harm. In addition, we are here to answer any questions you may have about a law, regulation or Nemours policy.

General Information

If you have observed conduct that appears to violate a Nemours policy or a legal or ethical standard, report the concern to the Compliance Helpline. It is managed by a third-party to protect confidentiality, and is available 24/7. You can choose to identify yourself or remain anonymous.

Compliance Helpline: (866) 636-4685